- Empathy and understanding
- Clear and open communication
- 1 response letter
You have been living in an apartment for years or maybe just moved into a new one; while having friends over one evening your neighbour comes and asks you to keep the noise down. You do your best but a week later you receive a complaint in writing. What can you do about it?
You and your neighbours all have a legal right to what is known as ‘peaceful enjoyment of the dwelling’ at all times of day. Whether it is the morning on a weekday or early evening on a weekend you must respect your neighbours. Noise complaints made to the police after certain times can result in a ticket; however this is in addition to consequences coming from the landlord. You can be taken to the Régie du logement over noise complaints which can result in fines and eviction.
- Talk to your neighbours; try and understand why they are upset by the noise. Perhaps they work night shifts and must sleep during the day; have young children who are disturbed by the noise; or perhaps the walls are thinner than you think.
- If you received a letter from your landlord make sure to respond in writing; explain the situation from your perspective, ask clarifying questions, and provide information about how your behavior will change.
- Try to pinpoint the specific times of the day where your noise bothers your neighbours and work around that. If you are having a large event or party in your apartment, try giving your neighbour advanced notice so it is expected and they can plan around it.
- If no agreement can be made, it may be best to begin looking for a new apartment so that your landlord does not take legal action against you.
My noise takes place before midnight and my municipality has by-laws saying that noise is okay at certain times, is this true?